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Day: July 29, 2020

10 Salesforce Service Cloud Einstein Features & Use Cases
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Salesforce Einstein Salesforce Service Cloud

10 Salesforce Service Cloud Einstein Features & Use Cases

mm Ivan HarrisJuly 29, 2020August 30, 2020
There are many case studies illustrating how artificial intelligence can improve the efficiency of a contact centre by automating the resolution of highly repetitive enquiries, such as order status, password...

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